We are committed to making our events accessible and inclusive. To support this, we offer one complimentary Carer/Personal Assistant ticket for customers who require essential assistance to attend.

How it works:
Purchase your ticket(s) as normal (excluding the Carer/PA ticket).
Email fun@shropshirefestivals.co.uk with: your order number (6-digit number found on your ticket, and one form of accepted evidence (see list below).
Please redact any sensitive information not relevant to your application.

Accepted evidence includes:

Middle or Higher Rate DLA (care and/or mobility)
Evidence of registration as severely sight impaired (blind)

Medical summary of additional needs from a GP or clinician
Access Card / DID / CredAbility Card / Nimbus Card

Once verified, we will add one complimentary Carer/PA ticket to your booking.

Important information
 Normally, we provide one Carer/PA ticket per disabled customer.

If your Access Card or supporting evidence states that more are required, we will accommodate this.

There must be at least one paying ticket in the booking for a Carer/PA ticket to be issued.

Complimentary Carer/PA tickets do not cover optional extras (parking, etc.).

We do not issue Carer/PA tickets for temporary conditions (e.g. broken limbs).

Parents/guardians of under-16s are not entitled to a Carer/PA ticket as they are required for entry. If your child has additional needs requiring an extra Carer/PA beyond parental responsibility, please follow the steps above for the additional carer attending with you.

The Carer/PA must be 18 or over, able and willing to carry out all duties of support, including in emergencies.
A discounted carer ticket is provided on the expectation that your carer is willing and able to assist you throughout your visit and will be available to help you in the event of an evacuation.

Proof of eligibility will be required at the festival entrance to prove the recipient of the tickets and the names match the ID and evidence of disability or the full price will be charged or access denied.